Sonesta Hotel Cartagena

It is great that the hotel is pet friendly, their staff were very friendly with my dog. Also, The hotel is next to the beach, so it’s very convenient, they offer trowels but don’t have tents or chairs for guests in the beach. The room was comfortable, with AC and a nice balcony.

Nice hotel with super friendly staff. Restaurant was good as well. Location was great cause it was quiet but still pretty close to nearly every interesting place. Everything reachable with a short Uber ride. Would recommend staying here.

The hotel is good value for money, most of the staff is excellent. Eduardo on the front desk is amazing, a true gentleman. The restaurant special mention to Lina and Alonso. In housekeeping Jessica was magnificent. My only criticism was no wine available in the restaurant and one or two of the wait staff are sleeping at the wheel All in all enjoyed my stay

I was there to relax and relax i did. Maryriosa at reception was incredibly friendly on arrival and departure. She even remembered my name when I approached reception to check out. Johnny was there from the moment I arrived to carry my bags and help me with my bags when I check out. The waiting staff were so helpful even though I didn't speak Spanish. Giving incredible food recommendations. The breakfast was AMAZING. The cleaning staff were so friendly and happy. The bar staff were incredibly kind and nice and helpful. Dropping drinks to the pool and always greeting with a smile.

The pool, the restaurant. It is located right on the ocean. Staff is friendly. The hotel needs a better handyman for the repair if the walls and painting but in general good. Transportation always available in front of the hotel.